Insurance Company Brand Development Case Studies
Walnut Advisory Corporation
The Walnut Advisory Corporation is a 44 year plus provider of comprehensive insurance products and underwriting services that enables attorneys to protect their practice and retail and wholesale insurance brokers to build their books of business. Starting off with brochure designs, the Walnut Advisory Corporation commissioned Adam Garlinger to redevelop their brand, create their corporate image, and develop their online presence. Over the course of this ongoing relationship established in 2014, the projects and initiative included the evolution of the brand, developing online and offline marketing efforts, the branding of new products added to the brand and suite of offerings, building on the online infrastructure, strengthening the online presence, and building a personal brand for the CEO Ariel Hessing. Below are case studies of projects and initiatives that resulted in 300% revenue increase and dominating search engine presence.
The Corporate Logo Redesign
As part of the development of the brand, and the design of the identity system and corporate image, the company logo was redesigned. Because the logo was in use for 41 years, and was the only consistent representation of the company, the mark had established brand equity. The redesign of the Walnut Advisory logo incorporated the visual equity in order to carry forward the 41 years of visual equity, and ensure there was a connection within the new brand and company image.
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Developing the The Brand Value
In the development of the Walnut Advisory brand, the value and differentiators needed to be identified, built, and established to set this provider of comprehensive insurance products and underwriting services apart from the competition. After gaining a comprehensive understanding of the business, offerings, industry, and clients served, multiple elements of value were identified and developed, starting with the development of a comprehensive value-driven architecture applied to the company's products and offerings, and as part of the value equation.
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Developing the Product Architecture
Originally as loose products used without rhyme or reason prior to the rebranding, Select Group, Old South, and Western Prairie were presented as individual companies offering the company's products. In the development of the Walnut Advisory brand, the Select Group, Old South, and Western Prairie brands were now developed as individual brands offering the three company programs, but now tailored to the geographic insurance market served by the brands.
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Identity System Message, & Image
Incorporating the value-driven brand architecture and structure of offerings into the purpose and the approach, the development of the identity system and company image included the logo redesign, secondary versions of the logo, suite of icons, color palette, typography palette, graphic lockups and the design of layouts. Developed to represent the company programs and brands, the icons were used to visually convey the structure of offerings and represent the brand value, and work with the messaging in the creative to showcase the brand value.
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Website Development
Developed to showcase the deep value of Walnut Advisory, the website was structured so each page deepened the value of the brand and the value of the offerings, with the architecture enabling additions to the site to further deepen the value. With the design incorporating the identity system and designed messaging elements, the layout was based on the company image, with the messaging, writing, and content deepening the differentiators, value proposition, and competitive advantage.
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Strengthening the Presence
Coinciding with the evolution of the design and messaging, a microsite was developed as part of a marketing campaign that included print and social media components. In addition to pages developed specifically to work with the marketing campaign, the site was structured to focus on and showcase how the programs are tailored to regions through the brands tailored to the northeast, southern, and western markets.
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The Addition of New Offerings
With a new product suite needing to be positioned independently and as part of Walnut Advisory as a whole, these new products needed to both work within the Walnut Advisory brand and have their own unique brand. With key elements of the Walnut Advisory brand carried forward, a unique look and feel was developed for the Business Owners policy that also worked with the Walnut Advisory look and feel.
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Design Evolution
Coinciding with marketing efforts and website updates to maintain search engine position, the brand, company image, and messaging was evolved on a consistent basis to ensure the brand was kept fresh. While not an overhaul as there was no reason or purpose, the creative was refined and built on, while still maintaining the brand standards and the look of the company image. Using the brand style guide to ensure the look and feel was maintained and the core brand kept consistent, new photos and visual elements were added while still maintaining the established look defined in the brand standards.
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Individual Product Sites
With product brochures used as part of marketing campaigns, standalone websites were developed to work with the efforts, and strengthen the online presence. Standalone websites were developed for the Apartment and Condo Program, the Hotel and Motel Program, and the Lawyer Liability Program, with each site incorporating brochure creative and the established brand.
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Maintaining the Online Presence
As part of the online strategy to maintain the high visibility and dominant search engine position of Walnut Advisory, the websites were continually added-to and built-on, with the brand evolved and the brand value deepened. In this executed strategy, new content was added to the main company website, with existing content built on. A microsite and three product websites were added to the infrastructure, with updates, changes, and additions executed across all sites to ensure consistency.
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Personal Brand & Online Evolution
With a request to build a personal brand for the Walnut Advisory CEO to achieve outlined goals, a suite of websites were developed for the CEO Ariel Hessing. This request also served as an opportunity to expand the company's online infrastructure, further strengthen the online presence, and build-on the Walnut Advisory brand.
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A Dominating Online Presence
In addition to the architecture, structure of content, and brand value reflected in the website, maintaining and building-on the website was essential to the high search engine position. On a consistent basis the website and the content within the online ecosystem were consistently maintained, with existing writing refreshed and added-to with new content to build-on the brand value.
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Summary Walnut Advisory
Powering the results that included a 350% increase in revenue, strong online presence, and dominating search engine position were initiatives that included the development of a value driven brand with a deep and rich architecture, compelling company image, effective messaging, website design, the development of an online ecosystem, and online maintenance that ensured high search engine position and online visibility that dominated the competition.